I've been playing W:A for a few years on this system. I'd been using 3.6.19 on Windows XP.

Same system, I did a clean install of Windows 7, and a clean install of W:A from disc. Program worked at this point, but for the color palette issue. I updated to 3.6.31 and the color palette issue was solved.

Now however the front end freezes almost immediately (~1/2 second of animation at the longest). The audio is still playing in the background, every time I press a key I get a windows system sound effect. When I shift+escape to minimize and then restore the game I get a black screen with a white frame where the W:A logo should be.

I'd read the known issues and the troubleshoot FAQS. I've tried all of the registry tweaks and reset the tweaks.

Windows 7 Enterprise
Pentium 4 / 3.2 GHz
MoBo manufacturer: ASUS P4SD-LA PES revision 0.01
HP name: Oxford-UL6E
2GB PC3200
DirectX 11

on-board audio & video from: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00059797&tmp_track_link=ot_faqs/top_issues/en_us/c00059797/loc:3&cc=us&dlc=en&lc=en&os=228&product=396434&sw_lang=


It appears no error log is generated.

Have you tried pressing Enter, Escape or Alt+F4? It sounds like an invisible message box popped up. Similar issues have been reported with ffdshow.

If that doesn't work: please install WormKit (http://worms.thecybershadow.net/wormkit/) and the following WormKit module: 32227

Run the game via WormKit, reproduce the freeze and press Ctrl+Break. W:A should close, and a file named FREEZE.DMP should be created in your W:A folder. Find and post this file here.

Thanks for the quick response. After working on it for a bit I fixed what was an issue with getting my video card to properly recognize. Windows 7 installed a generic video card driver by default. So I updated to the correct driver and didn't even need to use the WormKit. Thanks CyberShadow!