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angelsong0
27 Oct 2012, 02:40
Well just as the title said, i can still see letters and names also health, but well here are some images:

33436

33437

33438

Well sorry for the bad english, and plz help me out here.

BethanyTeam17
29 Oct 2012, 09:20
Please see the existing troubleshooting thread (http://forum.team17.co.uk/showthread.php?t=58861).


Check you meet the minimum specifications
These are GeForce 8600GT, Radeon HD3650, Intel HD3000.

Update your graphics driver
Visit your graphic card manufacturers' website and download and install the latest driver. If you have a laptop, you may have to visit the laptop manufacturer’s website in order to obtain the latest driver. Please note that these can often be a few revisions behind the reference driver. If may be worth contacting your laptop manufacturer to see if they plan to update the driver soon.

Integrated graphics
We've had a lot of issues where the game is running through integrated Intel graphics as opposed to high-performance Nvida/ATI cards.

If you want to run the game through your dedicated graphics card, you will need to refer to your computers manufacturers documents or instructions if you are unsure on how to do this, or contact the manufacturer directly if you do not have these documents. Please be aware that this process can be different with each machine. Below are some sites that you may find useful:

Acer machines with Nvidia: http://acer--uk.custhelp.com/app/answers/detail/a_id/9073/kw/5830TG
HP machines with ATI: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03048374&cc=uk&dlc=en&lc=en
Dell machines with Nvidia: http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&docid=125975&doclang=en&l=en&s=gen&cs=


Contact our support team
If you are still experiencing issues then can you please send your DxDiag to support@team17.com along with a description of your exact problem and we'll have a look into this.

To get your DirectX info:
1. Hold down the Windows Key and press R
2. The Run dialog should appear. Type dxdiag in the available text field.
3. Click OK
4. Click Save All Information
5. Set the Save as type to Text File (*.txt)
6. Save the file DxDiag.txt to your Desktop so it is easy to find.
7. Attach the DXdiag.txt file in an email to support@team17.com