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View Full Version : Buying Coins and Credits


born_dead
12 Oct 2012, 22:23
I just saw one time offer for coins that was double the amount (12,000 for the price of 6,000 on the smallest amount of coins) so I thought I'd take up the offer. I already had 5,000 coins so when the new coins were added I had a total of 17,000 coins. I refreshed the page and when it showed up again I only had 11,000 coins. Seems like it wasn't double after all, and I would like a refund.

ElBobbo
15 Oct 2012, 09:31
born_dead, we're incredibly sorry about this. PM me your FB account name and I can look into this and rectify for you. Thanks for reporting this bug, we take issues like this incredibly seriously and you'll be pleased to know that we're working on a fix as I type this.

born_dead
15 Oct 2012, 18:33
Thanks I just left you a message.

ElBobbo
16 Oct 2012, 10:06
Excellent, will sort that out now. :)

born_dead
23 Oct 2012, 01:12
Just noticed a problem again. after playing a few games and refreshing the amount of coins decreases by varied amounts but only the once. Then after playing some more games the amount decreases again but with differing amounts. Also tried refreshing a few times in a row but no coins are taken but the credits decreased instead.

ElBobbo
30 Oct 2012, 11:02
If you haven't already, please look at this post. WE're collecting all our lost items data so we can find the loopholes in the code and make it solid before we go live. Don't worry, we will reimburse anything you lost. Thanks, Bob.

http://forum.team17.co.uk/showthread.php?t=59510