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View Full Version : Some major Online problems with Worms


Shamrock66
7 Mar 2007, 15:17
First let me say this is a great game and is easily the best XBLA title out. The game runs smooth with no lag and is a ton of fun. That being said there are major problems with connectivity.


I've tried to join close to 20 matches. I've played in 5. I'd say a good 90% of the time when the host tries to start the match he locks up and the rest of the players in the lobby get a host/game not avaliable.

I've hosted or tried hosting about 7 matches. I've locked up in 5. I've decided not to host anymore because at least if you join a match only the host locks up and has to reboot while the others just get disconnected from the server. There is also a glitch that sometimes leaves you in the connecting screen forever. There is a B to "Cancel" but it does not work.


Before I get flamed for my connnection or router I would like to point out I have a 8mb down 1.5mb upload connection. I also have a router that is properly configured with my ports properly forwarded with a static IP address and my xbox live connection test shows a Open NAT.

Here is a link to the xbox.com worms forums (http://forums.xbox.com/10792853/ShowPost.aspx#10792853) where people are having the same issues.

If I had to guess, the problem may be if just one person in the server has a strict or moderate NAT the host locks up and the rest get booted. Thats just a guess though. If that is the problem it is big because I'd say a good 50-60% of people have strict or moderate nats because they do not know how to configure their routers.


Anyway everyone who is playing the game online seems to have locked up numerious times as everyone in every game cheers when we manage to get a game to start without locking up or getting booted.

Dalendo
7 Mar 2007, 19:58
To add to this, I have had zero problems hosting two-player ranked matches, but when I try hosting 4-player ranked matches, my 360 freezes.

Turboman
7 Mar 2007, 20:01
I have had a couple games not start. However when the game gets going, BOY does it get going.

OwlBoy
7 Mar 2007, 20:42
hmmm, wonder why certification took so long…

-Owl

RObski
7 Mar 2007, 23:21
I assume we should all just twiddle our thumbs until the inevitable patch is released then because at the minute the online matchmaking is ****ing broken. Trying to host a 4 player match causes my 360 to freeze every... single... time. Trying to join a match works all of 50% of the time. As you can imagine that's a bit of a problem.

I'm sick to death of paying good money for games only to find they are blatantly flawed 5 minutes into the game. I don't want a bloody patch, I was a game that works FIRST TIME. Cheers Team 17, remind me to never buy any of your products again.

Luther
7 Mar 2007, 23:30
I assume we should all just twiddle our thumbs until the inevitable patch is released then because at the minute the online matchmaking is ****ing broken. Trying to host a 4 player match causes my 360 to freeze every... single... time. Trying to join a match works all of 50% of the time. As you can imagine that's a bit of a problem.

I'm sick to death of paying good money for games only to find they are blatantly flawed 5 minutes into the game. I don't want a bloody patch, I was a game that works FIRST TIME. Cheers Team 17, remind me to never buy any of your products again.

We are aware of the issue and we're doing what we can. Thankyou for your patience and have a nice day.

RObski
7 Mar 2007, 23:34
We are aware of the issue and we're doing what we can. Thankyou for your patience and have a nice day.
Of course you're aware of the problem, you were aware of the problem X number of weeks ago but released the game anyway. Why bother taking the time to get it right first time when you can put out any old crap, take peoples money and let Joe Public wait until you can bothered to finish the game properly, eh?

parsley
7 Mar 2007, 23:47
Of course you're aware of the problem, you were aware of the problem X number of weeks ago but released the game anyway. Why bother taking the time to get it right first time when you can put out any old crap, take peoples money and let Joe Public wait until you can bothered to finish the game properly, eh?

Back in the real world, several hundred on-line games had been played to completion within the first six hours of release (the last time I checked). I am sorry that some users are experiencing difficulty. As Luther has pointed out, we are doing what we can.

RObski
8 Mar 2007, 00:00
Back in the real world, several hundred on-line games had been played to completion within the first six hours of release (the last time I checked). I am sorry that some users are experiencing difficulty. As Luther has pointed out, we are doing what we can.

Back in the real world people are paying 8 quid for something that doesn't work properly. If I bought you game over the counter I would return it.

Goodnight.

ninjarat
8 Mar 2007, 00:03
Back in the real world people are paying 8 quid for something that doesn't work properly. If I bought you game over the counter I would return it.

Goodnight.

i'm very surprised that the game is buggy too since it's been delayed for a long time now. i've had my 360 freeze when hosting and joining only works 1 out of 8 times or so.
robski, just pass some time with the single player until it inevitably gets patched...i just hope it doesn't take as long as it took for the game to come out.

Just wanted to add something about the Live Marketplace. I didn't realize until today that it was "no refunds". Makes me wonder if the other Arcade games are buggy. It's like a "buy at your own risk" sign. I think i'll stick with retail games from now on. Kung fu you're right though, when I do manage to get into a game it's fun (first time playing Worms).

KungFuRuss
8 Mar 2007, 00:29
i'm very surprised that the game is buggy too since it's been delayed for a long time now. i've had my 360 freeze when hosting and joining only works 1 out of 8 times or so.
robski, just pass some time with the single player until it inevitably gets patched...i just hope it doesn't take as long as it took for the game to come out.

Just wanted to add something about the Live Marketplace. I didn't realize until today that it was "no refunds". Makes me wonder if the other Arcade games are buggy. It's like a "buy at your own risk" sign. I think i'll stick with retail games from now on. Kung fu you're right though, when I do manage to get into a game it's fun (first time playing Worms).

I agree, there are a lot of bugs. Crashing, kicked from matches, and the game tends to lose custom team names....but when the game has worked, it's brilliant.

Karma Bum
8 Mar 2007, 01:23
Of course you're aware of the problem, you were aware of the problem X number of weeks ago but released the game anyway. Why bother taking the time to get it right first time when you can put out any old crap, take peoples money and let Joe Public wait until you can bothered to finish the game properly, eh?

Get real man. They can test the heck out of it, but no one can say how the game will react when thousands of people all try to get online at once. It's a rarity that any game functions 100% online the day it's released. A million things could go wrong and inevitably, 1 or 2 things do. If there's no patch out in a few weeks, then you can start to throw blame around. Right now, I'm glad your ****ed, I'd hate to get stuck in a game with you.

I also thought the game was glitching and not keeping team names, but I think that only happens when you enter a name that Xbox Live doesn't deem "appropriate".

Wrathchild
8 Mar 2007, 02:18
It seems that the issue is affecting some people a lot, and other people not at all. I've played 6 online matches (4 ranked, 2 player) and not had one connection issue.

KnuxSonic
8 Mar 2007, 04:08
Same problems here, takes 30 attempts to get into 1 game.

zorak15
8 Mar 2007, 09:49
First, this game is brilliant, and for me it marks the best Worms game since the original. Nicely done. I see no need for any other weapons.

Now please don't lump me in with Mr. Angry up there, but I'm having a ton of trouble getting into matches myself. My NAT is open and I still lock every single time in 4 player matches, and can only get into about one in five 2 player matches.

ToNiC
8 Mar 2007, 10:11
I have a d-link 524-I router and cannot host matches (4 player,rest not tested) or my xbox freezes and needs a reboot. My router is properly configured (static ip for xbox and dmz) and do not have problems with other games (except lumines but that does not work properly for anyone online).

I have managed to host one 4 player game but that was a private one with friends all in my country (belgium). Rated is where it seems to go awfully wrong, even joining matches is a problem..

Just one little comment on single player is that it would be nice that the AI would play a little faster.

All together it's a great game and I am having tons of un with it, that is also why I come here and post so it would help you to make the experience for me and others even run smoother.. Greetings

haui
8 Mar 2007, 10:25
I have a d-link 524-I router and cannot host matches (4 player,rest not tested) or my xbox freezes and needs a reboot. My router is properly configured (static ip for xbox and dmz) and do not have problems with other games (except lumines but that does not work properly for anyone online).

I have managed to host one 4 player game but that was a private one with friends all in my country (belgium). Rated is where it seems to go awfully wrong, even joining matches is a problem..

Just one little comment on single player is that it would be nice that the AI would play a little faster.

All together it's a great game and I am having tons of un with it, that is also why I come here and post so it would help you to make the experience for me and others even run smoother.. Greetings

i do not think your problem is depending on your router.

btw. how many main- servers are running 4 worms? does team17 have it's own server, which takes the stats and connects the players or is the microsoft owned server hosting this functions?

OT.: congratulations to team17 for this game. it is the first xbl title i downloaded and i've a lot of fun playing it. I'm just looking forward for the additional content ;)

(sorry 4 my bad english, i'm a german/italian guy)

velocity
8 Mar 2007, 10:30
I'm happy enough. I can play worms on my 360 with the guys I live with with.

Job done.

Cheers Team 17!

nickl0
8 Mar 2007, 11:23
Get real man. They can test the heck out of it, but no one can say how the game will react when thousands of people all try to get online at once. It's a rarity that any game functions 100% online the day it's released. A million things could go wrong and inevitably, 1 or 2 things do. If there's no patch out in a few weeks, then you can start to throw blame around. Right now, I'm glad your ****ed, I'd hate to get stuck in a game with you.

I also thought the game was glitching and not keeping team names, but I think that only happens when you enter a name that Xbox Live doesn't deem "appropriate".


Well said :) Some people are far too quick to throw their toys out of the pram.

dyn4mi73
8 Mar 2007, 11:30
i havent had these problems but im only playing 1v1 matches, but when i joined a ranked match and got the message this game is no longer available press B to continue, i did and was awarded a loss which totally made me mad as it lost my unbeaten winning streak, Im hosting every game from now on.

robowurmz
8 Mar 2007, 13:30
I have never had any problems online...?

I use a Windows ICP connection with the ethernet cable, and everthing works perfectly. No problems at all. Try connecting to your computer instead of your router, or something.

Wrathchild
8 Mar 2007, 13:45
Perhaps if everyone posted their router model, so we can see if there is a pattern there.

I have not experienced connection issues, and I'm using a Linksys WRT54G V5, firmware v1.00.4

NAT settings are Open.

Shamrock66
8 Mar 2007, 15:35
I explained what I think the problem is in another thread. I'm almost positive why the host is locking up as the same exact problem happens in hardwood spades.

Basically the very short version is that when the host starts the game when 4 players are in the lobby their are people still trying to join the game because on their server list it might say the server is 2/4 or 3/4. You may have noticed when searching games that sometimes a server says 5/4 or 6/4. This is whats locking people up. This is the same thing that locks people up in Spades.

What I suggest is when your hosting a game and the room fills up wait 30-60 seconds before launching. Your server should appear on newly refreshed lists when its full. After waiting about 30 seconds everyone should refreshed lists in which your server does not appear. So they will not be trying to join your already full room while your trying to launch.

parsley
8 Mar 2007, 16:45
Hi Shamrock66,

If the 5/4, 6/4 thing isn't just a counting error and there really is more than four people in the lobby at the same time, then the observed behaviour is exactly what would be expected.

After 30 or so seconds, the 5th and 6th player will have timed out, allowing the game to continue with the expected 4 players.

Personally, I think you're bang on the money.

Thanks for you effort in such circumstances.

parsley.

P.S. Have you posted this over on the Xbox forums?

Derter
8 Mar 2007, 19:53
Ok I think you hit too, wait 30-60 seconds before starting the game after you've full the room and you should avoid freeze problem. Thx Shamrock66

DanTycoon
8 Mar 2007, 20:46
Something someone else said on the Xbox Forums was that waiting for the team names to show up and THEN started the game worked. I haven't tested this, as I've only played 2 games. Someone might want to try it.

jasongulli
8 Mar 2007, 22:41
Has anyone encountered any bugs in the game yet???

On 3 different occasions now I have had the game freeze on me when I click start game when I'm hosting a match.

Anybody else had any problems?

Turboman
8 Mar 2007, 22:42
Has anyone encountered any bugs in the game yet???

On 3 different occasions now I have had the game freeze on me when I click start game when I'm hosting a match.

Anybody else had any problems?

Only the occasions when host crashes, other than that it has been a solid game for me. thanks team17 best xbla game!

Shamrock66
9 Mar 2007, 02:29
Hi Shamrock66,

If the 5/4, 6/4 thing isn't just a counting error and there really is more than four people in the lobby at the same time, then the observed behaviour is exactly what would be expected.

After 30 or so seconds, the 5th and 6th player will have timed out, allowing the game to continue with the expected 4 players.

Personally, I think you're bang on the money.

Thanks for you effort in such circumstances.

parsley.

P.S. Have you posted this over on the Xbox forums?

Hey no problem. I know it has worked for me when doing it as I have hosted around 12 games in a row without freezing.

The easiest way to know when to launch the game is listening to the beeps in the lobby. When a player joins the server you hear a little beep. You will notice that after the server is full with 4 you continue to hear beeps. I'm assuming that is people who are still trying to connect to the server after its full. Basically what I've done is wait until I don't hear those beeps anymore and then start the game. That typically is about 20-30 seconds after the lobby fills up with 4. By that time everyone should have refreshed game searches and your server shouldn't be showing up as joinable to people on the matchmaking list.

Jebus
9 Mar 2007, 07:58
Something someone else said on the Xbox Forums was that waiting for the team names to show up and THEN started the game worked. I haven't tested this, as I've only played 2 games. Someone might want to try it.

I had thought that might be an issue after having a match freeze on me before everyone's team showed, so when I went to host a match again I waited for all the teams to show but it still froze up.

Luther
9 Mar 2007, 11:23
Has anyone encountered any bugs in the game yet???

On 3 different occasions now I have had the game freeze on me when I click start game when I'm hosting a match.

Anybody else had any problems?

Have you read any of the other posts on this thread?

parsley
9 Mar 2007, 11:29
@Jebus: it's waiting for the excess players to time out, not the teams.

It's a very nasty time-dependent bug and I'm not entirely surprised that MS certification didn't find it (and they're bloody good at finding problems).

@luther: I wondered about that too.

panceman
9 Mar 2007, 16:54
Well I will try the 30 second thing...but nobody knows to do this since I just tried joining 9 games and each one of them kicked me out/didn't start. I have been afraid to host since yesterday every time in locked up my 360.

This is by far the most fun game on the arcade right now...but this needs to be fixed.

thomasp
9 Mar 2007, 17:06
Have you read any of the other posts on this thread?
That would have been me merging a newer thread into this one.

But still, your point stands as there is a sticky thread with the words "COMMON QUESTIONS - Please read first!" as its title...

panceman
9 Mar 2007, 20:02
This is outta control yo. Tried playing 7 more games just a second ago...none of them started with other people hosting. I tried to start a game and waited 30 plus seconds..system locked up.

The main factor of fun in worms is the multiplayer and now we can't even do that.. What is going on Team 17?

Pittsburgh
9 Mar 2007, 21:06
This is outta control yo. Tried playing 7 more games just a second ago...none of them started with other people hosting. I tried to start a game and waited 30 plus seconds..system locked up.

The main factor of fun in worms is the multiplayer and now we can't even do that.. What is going on Team 17?

I'm having the same exact issue......I was really looking forward to this...it seems as though if you play Privately hosted games, if the WORMS server isn't busy, it sometimes works... it's horrid.

Shamrock66
9 Mar 2007, 21:22
I'm having the same exact issue......I was really looking forward to this...it seems as though if you play Privately hosted games, if the WORMS server isn't busy, it sometimes works... it's horrid.

Only thing I can say is the workaround isn't a set 30 seconds. It could be more it could be less. It has to do with the fact that after your server is full with 4, people are still trying to join because the people joining might not show your server as full because they don't have a refreshed server list at that moment.

For about a second or two they are connected to your server (even when its full) before they they timeout. Its my belief this is whats locking people up, because for that second or two before they timeout they are technically still connected to your sever and that gives you more than 4 people.

The very best way to do it is to listen to the Beeps. Every time a person joins a server the game makes a beep noise. After your server is full with 4 you will still hear the beeps, thats people trying to still join your server. You should try waiting until you absolutely hear no more beeping nosies. That might take longer than 30 secons in some cases as some people might do a search for games and spend time looking through it for quite a while till they try to join a server.

After your server is full, it will not show up on new searches as joinable. Waiting for a while helps increase your chance that people are not trying to join your server as you launch, but its not full proof. It greatly increases your chances (IMO), but again not always full proof. All I can say is its worked for me every time I've tried it.

I'm not claiming to be a expert on this situation. All I can say is its the same exact problem in Hardwood Spades and I play that game a heck of a lot. That is how we circumvent the problem in spades and so far its worked for me in worms.

Wrathchild
9 Mar 2007, 22:58
For what it's worth, I'd like to point out that people should not be quick to bash Team17 for this issue. I'm usually very critical of software, and the first to scream when something I buy doesn't work well, but I truly believe they don't deserve a hammering for this one.

Those that have been following the game's progress over the last months know that it's release was held up a considerable time by the certification process, while they found and eliminated bugs. That shows me that the bug testing was thorough, so for this problem to not be discovered would suggest that it's something that can't be replicated in a smaller test environment.

ninjarat
10 Mar 2007, 01:11
Thanks Shamrock. Your method works very well. Had to swim through the sea of complaints and people posting why this Worms is not good to get to your productive post. Cheers.

Derter
10 Mar 2007, 05:29
Since I read about Shamrock technic, I host 15 games and no one make my system freeze.

50p
10 Mar 2007, 12:15
For what it's worth, I'd like to point out that people should not be quick to bash Team17 for this issue. I'm usually very critical of software, and the first to scream when something I buy doesn't work well, but I truly believe they don't deserve a hammering for this one.


Yes they do. The game should have been fixed by now, I shouldn't have to mess about waiting 30 seconds or however long to get into a game, it should work first time. Team 17 have joined Konami and the 'tards who made Saints Row in releasing a game that is crippled online on day one, that is unforgivable. For the content that's in there the game shouldn't be 800 MS points in the first place, the fact they are charging that much AND the online component nigh on doesn't work is an absolute **** take. Add to that the fact that they will no doubt try and make us pay more for all kinds of crap that should have been in the game in the first place and the whole situation is a joke.

parsley
10 Mar 2007, 12:28
What is going on Team 17?

I'm not in a position to say if, or when, a patch may be available. That's for Microsoft to decide and I cannot see it being as quick as everyone would like.

I'm really sorry.

geocab
10 Mar 2007, 22:04
I tried to play online for the first time today, but couldn't connect to any games. Was the server down?

I loved playing the challenges. It was a good way to warm me back up to Worms, but now I'm ready to play some humans who can actually make mistakes.

Please keep us posted on the progress, Team 17! :)

Rambytes
11 Mar 2007, 01:05
What the ???

I'm not in a position to say if, or when, a patch may be available. That's for Microsoft to decide and I cannot see it being as quick as everyone would like.

Microsoft DECIDE??? Team17 MADE this game and it's YOUR responsability to give us a GOOD game, FREE of crash... not Microsoft

Hey, it's not a "Microsoft Game" but a TEAM17 game...

Hello?!?!?!?!?

parsley
11 Mar 2007, 07:34
Hello there, Rambytes. Thank you for showing so clearly to the community the common confusion between responsibility and authority.

phoenix96
11 Mar 2007, 08:12
What the ???



Microsoft DECIDE??? Team17 MADE this game and it's YOUR responsability to give us a GOOD game, FREE of crash... not Microsoft

Hey, it's not a "Microsoft Game" but a TEAM17 game...

Hello?!?!?!?!?

You should really cut Team17 some slack on the online issues. It's exceedingly difficult to test online games thoroughly because of the variety of connection types and varying server loads. Now that the game is released and the problems are identified, I'm sure T17 is fixing them as fast as they can. But once they do fix the problems, Microsoft has a certification process that any patch is going to have to go through, which can be pretty strict as we all know. So in the end, it will be Microsoft who decides when a patch is released.

Dezm0nd
11 Mar 2007, 08:24
It's a nightmare trying to play online and for the most part I haven't bothered. Being an experienced tester myself I know these things can only surface when thousands of people are testing this on a proper internet connection, not some proxy version.

I am sort of glad it doesn't work as it gave me a prod to playing the 20 single player challenges (Which I have done now)

So, good luck to team17, it's quite a high severity problem so hopefully will want a patch out ASAP due to it crashing machines.

PS Thanks for the most hardcore version of worms to date. ;) I love it.

geocab
11 Mar 2007, 09:01
I'm not in a position to say if, or when, a patch may be available. That's for Microsoft to decide and I cannot see it being as quick as everyone would like.

I'm really sorry.


So, I'm guessing that your initial relationship with Microsoft is going to lead to no more Team 17 games for 360. At least that's how I'd feel.

Dezm0nd
11 Mar 2007, 10:35
I have found a way of playing online in ranked games but it's only for 3 players

I host a 3 player game which doesn't allow anymore than 3 people into the room, i make sure they choose their desired team and wait 15-20 seconds before starting just to make sure.

Played 3 ranked hosted games now! :)

thomasp
11 Mar 2007, 11:10
What the ???



Microsoft DECIDE??? Team17 MADE this game and it's YOUR responsability to give us a GOOD game, FREE of crash... not Microsoft

Hey, it's not a "Microsoft Game" but a TEAM17 game...

Hello?!?!?!?!?

Microsoft are the publishers, Team17 are the developers.

The publishers pay the developer's salary (and the publishers are paid by the people who buy the game)

Therefore, if any changes need to be made to the game, the publisher decides whether or not they go ahead. The developers don't and can't work for free to fix a problem - and even then it'd have to be cleared with the publishers before it can be released.


Therefore: Microsoft decide.

spyd4MAN
11 Mar 2007, 11:42
Hi all,

Ive hosted prob about 10 4 player matches, I noticed originally it crashed (my 360 locked up), but I noticed this was me waiting for other people to select the teams BEFORE I Lanuched the Game.

I found that if I waited for the players to just JOIN THEN launched the game it waid .... waiting for other players... they can then choose their team and game launches no problem.

Not sure if anyone else found this?

I played Worms on the Amiga CD32 when it was probably the best game that 'machine' had, tops to Team17 for making me regress to being 14 again.....