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conners
25 Nov 2003, 17:24
I WOULD ASK THAT EVERYONE WITH CONNECTION PROBLEMS PLEASE READ THIS!!

Why?

1. The information contained here WILL improve your online experience.
2. These are improvements that you can make RIGHT NOW. And nearly all of us can do it.
3. The people conducting these tests are players. We don't work for T17 - we just want to play. AND WE CAN ALL HELP.

Noble, tml and I conducted several tests last night to see if we could work out why disconnections kept happening. Our results were very positive, and its all linked to the way that people configure their internet connections.

quoted :: noble
--------------------------------------------------------------------------------

It seems that wormnet works better than any of us think. Fact is that most problems are still related to client configurations.

If you can't host a game, YOU are causing connection problems (like "we were disconnected from...") to correctly configured natted hosts when YOU try to join their game.

So... PLEASE fix your connections so, that you can host a game too.
--------------------------------------------------------------------------------

THIS IS A FACT. It may come as a surprise to many of you, but in nearly every case where a disconnection occurs, the problem is caused by incorrectly configured players, not the Software.

I'd ask you all to note the following scenarios and check whether any apply to you. If you don't know which scenario affects you, try to find out (check documentation or post on Forum.)

First thing would be to figure out your connection type...

Q. Are you behind NAT? (Network Address Translator)
info: NAT allows a single device, such as a router, to act as an agent between the Internet (or "public network") and a local (or "private") network.
A. If you are behind a NAT, you MUST forward at least the following ports - 5911 udp, 5911 tcp, 13139 udp (although, to be safe, I would open all 8 ports as instructed in the Firewall sticky on the Forum).
Forward them to the Internal IP address of your machine (usually something like 192.168.0.2) If you don't know your IP address, post and I'll show you how to check it.

Q. Is your internet connection shared to more than 1 computer?
info: This can be done via a router (in which case, see above)or through Internet Connection Services (ICS).
A. Ensure that the computer which has the physical internet connection (ICS "Host") is correctly configured, and is forwarding the necesary ports to the ICS "client"

Q. Are you behind a Firewall?
A. Allow Worms3D to communicate to the internet in both direction (incoming and outgoing). Your firewall software should show you how to do this.

If you've done all the above correctly, YOU SHOULD HAVE NO MORE PROBLEMS. So if a game disconnects, you know its not your fault, but that of one of the other Wormers - So send them to this post!!
I will be online regularly, so if anyone would like to test their connections, message me and I'll be happy to help.

Good luck guys - and as Noble said, "NOW IT'S OUR TURN" to make this work.

T17 - I think a sticky with more detailed info on helping people configure correctly (for various scenarios) would be useful. I'd also be interested to hear your thoughts on our initiative.

-AJ-
25 Nov 2003, 18:17
Never crashes when i verse my friend... so your probs right. I think people just want someone else to blame... why not blame it on me? That will leave team 17 alone long enough to make additions/fixes to the game!

BladeX
26 Nov 2003, 04:46
quote : A. If you are behind a NAT, you MUST forward at least the following ports - 5911 udp, 5911 tcp, 13139 udp (although, to be safe, I would open all 8 ports as instructed in the Firewall sticky on the Forum).
Forward them to the Internal IP address of your machine (usually something like 192.168.0.2) If you don't know your IP address, post and I'll show you how to check it.

tell me how with my modem and i will cos i havn't got a clue.

conners
26 Nov 2003, 09:39
What modem do you have BladeX?

Depending on your type, it may have a web front-end (which is used for configuration purposes). If this is the case, look for an option called "Port Forwarding", or "Advanced Settings" or "Security".

Also try a lookup on Google Groups HERE (http://groups.google.com) under:

"[Insert your Modem name & type here] port forward"

so I entered "Netgear dg814 port forward"

Hope this helps - if not send me your modem details.

clarksy
26 Nov 2003, 13:06
I posted this in another thread...

Don't take this the wrong way, but lots of people don't know or don't want to know what thngs like NAT's are or port fowarding is. Sure, if you have a network then you may know some of the acronyms and abbrevations but if people installed their network using windows built-in network configuration wizard then they wont know what the hell this stuff is as it configures IP's and ICS for you. It doesnt setup your firewall or port forwarding.

Expecting people to learn about network administration just to play a game isn't really on. I've installed a couple of networks for mates because they dont know anything about them - if they buy this game they will be well and truely stuck.

conners
26 Nov 2003, 13:25
I agree and symapathise with your point Clarksy.

But until the game is sufficiently patched to nullify this problem, 3D Wormers are going to have to take some proactive measures and do all they can to ensure that they are correctly configured to join and host games online.

If not, we will all continue to experience very unpredictable success rates until the next patch.

To this end, I would like to see dedicated and comprehensive support from Team 17 for all players who need help in configuring their connections. And also constructive questions from players who need assistance. In other words, help them to help you.

In the meantime, the best I can do is to offer to help to anyone who cannot configure connections themselves.

noble
26 Nov 2003, 13:33
I'm expecting that t17 can't offer you a solution, where people can just ignore what kind of internet connection they have. I suggest that we all stop blaming them and direct our energy to figuring out, what kind of bs connection we have bought from our isp, if they didn't even tell us what are the limitations.

Many internet providers sell dsl connections, what are natted by them. In this case you should just call the tech support and ask them to open the ports. If this can't be done, change isp.
Also if you have rented your dsl box, you prolly do not have access to it, isp can configure it for you.

I know that many of you disagrees with me, but before you start replying "what? I don't want to change isp!11" read following.

It is technically impossible that 2 natted clients can connect to each other if ports are not forwarded. No patch what so ever can fix this. It is just fact what everyone need to accept. This means that natted host can't never host natted clients without port forwarding.

There is bug in game what gives us that "we were disconnected..." error when natted host tries to host poorly configured clients. However after the patch fix this, solution will be that those clients just don't see those hosts anymore and so they can't join them at all.

In other words future patch will prolly hide many servers from poorly configured clients, it won't fix your connection. Only one who can fix it, is you or your isp.

I will help you as much I can and surely will Conners + other forum users. Just that asking for something that can't be done is waste of everyones time.

Only solution for reliable userfriendly online gaming is dedicated central server, what can get all connection information from clients and decide who can play and with who. Worms does not have this kind of thing. I bet that if 100% of us would have bought this game, we maid see one someday, but as you all know, some ppl prefer to get everything free.

...and look at the bright side: at least playing is still free :)

hotball
27 Nov 2003, 06:45
For port forwarding issues, if your ip router supports UPnP (many does), it's possible to use UPnP to assign a temporary port forwarding. So it's not completely hopeless. I've written a tool to do this, but it works only on Windows XP.

Madmaxquinn
27 Nov 2003, 13:49
I got Worms 3D working online first time through Norton Personal Firewall. It IS all a matter of settings.

I'd just like to thank PsychoV for hosting a game for me to join and for joining a game I created to confirm all my settings were correct.

CanibalBoB
28 Nov 2003, 03:04
Is this the same for WA/WWP, or do they use different ports?

Fedorov
28 Nov 2003, 13:41
Just want to say thanks guys for your testing and postings... I'm on a cablemodem with Sygate Pro firewall so simply allowing Worms3D access shouldn't cause me any issues - no NAT or router or anything else involved.

My friend has an ADSL router and he is NAT'd behind it - got him to configure all the port forwarding...

...he VPN'd into my WinXP machine and we played a great 3 round match via the Worms3D LAN mode. We'll be doing battle again tonight no doubt! :)

Bad news, I have a friend who couldn't even connect to the gamespy server last night, in the end I got her to completely close down her ZoneAlarm and that resolved it (she is now going to try my Sygate firewall instead!).

We managed to play ONE round, soon as the round is over, it takes me back to the screen where it shows our round scores, her Worms3D just crashes.

At least we can play ONE round at a time before each crash :)

Known crash problem?

Regards, Fedorov.

Madmaxquinn
28 Nov 2003, 13:45
From experience I'd say Zone Alarm is the problem. It is one of the worst pieces of software I've ever come across. Get rid of it.

Wriggles
28 Nov 2003, 14:16
From experience I'd have to disagree about Zonealarm being the problem, well the free version anyway. It is so simple to setup and use it's hard to imagine anyone having problems. By default, it will prompt you whenever a program attempts to access, or receive from, the internet - if Zonealarm was causing the problem then I'd say that was purely to it not being configured correctly. In addition to the prompting, you can access the list of programs which will contain all programs which have ever requested access, and manually configure the access settings for each. I'm using Zonealarm in addition to my NAT, I'm able to host and join without problems (apart from hosts/clients that have failed to configure their kit correctly). I'm not saying there aren't better products, if you pay for them but, as a free product Zonealarm is fine!

tundraH
28 Nov 2003, 17:04
There's nothing worng with ZoneAlarm. You just need to go to the firewall page and switch to medium security for the Internet zone, or (Pro only) hit custom and allow incoming UDP on 5911, 6500, and 13139, and TCP on 5911.

If you think ZoneAlarm is one of the worst firewalls, you clearly haven't seen BlackIce.

BladeX
28 Nov 2003, 17:08
that's it i'm getting rid of my modem it sux. it's too damn hard to configre and forward the ports for it. whats a good adsl 4 port modem to get that has a nat and is easy to forward the ports?

conners
28 Nov 2003, 17:22
I have a Netgear DG814 and it works brilliantly. Has built-in web based admin access to easily forward ports, set up VPN and loads of other nifty stuff.

see here (http://www.netgear.com/products/prod_details.asp?prodID=136&view=) for the full product description.

And no, I don't work for Netgear!:)

tundraH
28 Nov 2003, 17:42
Zoom modems seem pretty good from what I've seen of them. You just click Advanced Settings and get this screen (http://worms.rdmsoft.com/temp/advanced.png), then click Virtual Server and get this screen (http://worms.rdmsoft.com/temp/virtualserver.png). Looks simple to me.

BladeX
28 Nov 2003, 17:52
I have a Netgear DG814 and it works brilliantly. Has built-in web based admin access to easily forward ports, set up VPN and loads of other nifty stuff.

see here (http://www.netgear.com/products/prod_details.asp?prodID=136&view=) for the full product description.

And no, I don't work for Netgear!:)

sounds get that's what i'll get.

clarksy
29 Nov 2003, 11:27
Your buying a new modem to play worms?

BladeX
29 Nov 2003, 12:46
Your buying a new modem to play worms?

not just to play worms this modem is nothing but trouble. i can barely use IRC with it, winMX is practically impossible. I've had enough of it.

noble
29 Nov 2003, 14:06
Your buying a new modem to play worms?

not just to play worms this modem is nothing but trouble. i can barely use IRC with it, winMX is practically impossible. I've had enough of it.

Agreed... port forwarding is not issue limited to worms3d. There is lots of apps that work fully only if some ports are open :)

Wriggles
30 Nov 2003, 12:59
Your buying a new modem to play worms?

not just to play worms this modem is nothing but trouble. i can barely use IRC with it, winMX is practically impossible. I've had enough of it.

It seems a little extreme to need to resort to buying a new modem. Have you tried the manufacturer site? They must have some kind of customer support??

noble
30 Nov 2003, 20:50
hmm... I'm really going to give up soon.

1. Seems that about 70-90% of wormnet users are behind nat/ics.

2. People don't know how to fix their connections, they don't know there is a problem or they just don't care

3. Patch will come sooner or later. It will:

a) prevent nat/ics clients from joining to nat/ics hosts completelly, regardless if there was port forwarding or not.
b) prevent nat/ics clients from joining to nat/ics hosts without port forwading.

4. Patch results in case A.

70-90% of all clients can only host nat/ics servers. 70-90% of people can't play on them. Most people who can join are modem users, because ~99% of modem connections are open (no nat/ics).

10-30% of all the possible servers will be open. These are hosted by modem user or if you get really lucky, you may get one with open dsl/cable connection. Everyone can play on these servers tho.

In other words - if you belong to that 70-90% of clients, who have nat/ics. Expect that you see way less servers and those, that you will see, are mostly modem users hosting.

5. Patch results in case B.

Like results in A, except that now those nat/ics clients can host after forwarding ports. These hosts could host (and _maybe_ play) with nat/ics clients w/o port forwarding. This brings more fast dsl/cable hosts to game.

6. Current situation.

Like in case B, but nat/ics host AND nat/ics clients both have to use port forwarding, if nat/ics user is hosting. This means that 70-90% of clients can't play on 70-90% of all the possible servers.

I know that some of you're saying: "I can play on most of the servers available". Yea... I belive this. I don't think that many nat/ics clients with port forwarding even want to host games anymore, when you have to retry 4 player game >10 times before ppl understand that you can't host 70-90% of the clients in wormnet ("we were disconnected..."-error).

This explains why there is so few servers available and why so many games end in middle. Most hosts are modem users and when you remove modem users from 10-30% of the all possible hosts, there won't be many dsl/cable hosts left.

7. Solution:

These 70-90% of the clients need to fix their connection. Will they do it... Surely not, but I don't think that as my problem anymore. If they don't they just end up playing with slow modem connections and we see those theads about "how game suddenly crashed back to main menu" many more times in the future.

Best way to get nothing is to do nothing.

Have fun :)

Nat= network address translation (usually in router/server).
ICS = Internet connection sharing (usually in windows).

javito
30 Nov 2003, 22:57
I'm agree with Noble. I'm already a little bit tired of hosting games that will never start.
Most of users in Wormnet are natted or firewalled and what is worst: they think that their config is good because they often can join games.
I remember that I spent a few months trying to host in Worms World Party and I finally achieved it. But this time i'm tired guys. A future patch which blocks or warn natted users who try to join NAT/Ics games would help. Please Team17, if you read this words: DO something. The game is cool, that's why i'm still playing it online.
You could say that this is not a problem of wormnet, so tell me: why do I have problems only with this game when i try to host a game?

Once more: please, DO something.

Thanks, and excuse me if I'm wrong. I only want to express my opinion as a buyer of Worms3D and an older Worms fan that I am. Also sorry about my English.

noble
1 Dec 2003, 00:55
They are aware about this issue, testing and hopefully fixing the issues as we speak, but we should not rush them too much.

conners
1 Dec 2003, 09:46
hmm... I'm really going to give up soon.

You could be up for the "Noble" Peace Prize this year, my friend (bad joke, I know!)

You are quite right of course - at this stage there are two types of Wormer:

1. Those who are prepared to improve their online experience by taking the time to make sure that they are configured correctly

and

2. Those who are not.

To those in the second list, I look forward to your pleas of help once the second patch comes out with great anticipation. To those in the first list, good on you and I have every confidence that we wil be rewarded for our efforts in time.

See you on the battlefield... or not!

Wriggles
1 Dec 2003, 10:08
Its an unfortunate situation but, I really don't think that any responsibility can be pushed on Team 17 for training people how to use 'their' firewall hardware/software, and I think it's unfair to do so. They have provided port information which is sufficient, so long as you know how to configure your firewall. I think there are 2 angles of attack which are going to be most effective:

1) Tell people who you notice in Wormnet, with firewall problems, to go visit these forums.

2) Put a motd up when you log into wormnet, directing people experiencing any problems to these forums.

For some of us it's like second nature to check forums for information or bug fixes but, for some people it doesn't even occur to them - in fact, my regular worm opponents didn't even have a clue about such things, I'm still trying to train them to get into the habit ;)

BladeX
1 Dec 2003, 10:34
yeah this new modem rocks i just got back from hosting MY OWN game :D

clarksy
1 Dec 2003, 10:57
Telling people to change their configs is not really on. The worms box doesn't state "Advanced network knowledge" under the miniumum requirements. Lots of people are having online issues and i bet most probably don't understand what this thread is about.

People buy the game because it looks fun, or they hear good things about it. Unfortunately, as more people with home networks buy the game these problems will get worse - Xmas is coming!

Personally i've almost given up on worms 3D now. You can't even return unopened software nowadays. I really want to believe this will be sorted soon - but i dont see how!

Wriggles
1 Dec 2003, 13:20
Well, because alot more people are on broadband these days, firewalls are becoming more common but, this is nothing to do with software/game companies. I would say though, that it is about time that it became standard practise for port/firewall information to be included in the manual, for any online game. It's less of a problem for setups where you connect to a dedicated server but, you still need the right information if you are hosting behind a firewall.

Fortunately though, you'll always find the information on a forum somewhere. But, I really do think that learning how you configure your own equipment is entirely your own responsibility and not the responsibility of a games company. I'm not saying 'it's your problem' but, you do need to check that you have configured you equipment correctly, whether that means you figure it out for yourself or turn to forums for the information is up to you. Changing your configuration is all part of online gaming these days, if you use a firewall. I've had to configure mine in order to host games of NWN, WC3, Half-life and others. The biggest problem with the requirement to configure firewalls for Worms3D is that, even if you have configured correctly there can still be problems caused if another player hasn't configured correctly.

If people don't understand then, I'm sure all they need to do is ask and, even if it can't be explained in a way that they do fully understand, they can be helped to figure out how to apply the configurations to their equipment. All people really need to understand is that if you have a firewall then, you need to know how to forward ports. I wouldn't say that this means you will experience no more problems on WormNet 3D but, it does mean that a problem experienced on WormNet 3D is not the result of your incorrectly configured firewall.

Fedorov
1 Dec 2003, 13:23
I'm not behind NAT or anything, just nice simple Sygate firewall that I've set to allow everything in/out for Worms3D.

Friend is behind router, have correctly forwarded all required ports - he can VPN into my WinXP machine and we can play a LAN game, 1st round normally works fine, but quite often 2nd or 3rd round will crash me (he is the host) out when one of us kills our own worm :(

When it works it's GREAT! :D
When it don't work it's BAD! :(

Fedorov.

conners
1 Dec 2003, 14:12
Hmmm.. sound like it could be related to the VPN.
Instead of attempting a "virtual LAN" game, why not just play online through WormNet? Password protect the games to stop any unwanted interference.

BladeX
1 Dec 2003, 16:30
This is bull**** i can host SOME games but 5 out of 10 games i still get that friggin disconnected from local host error! WHY?!

conners
1 Dec 2003, 16:38
Blade - you just got a new modem didn't you?

I assume that you have configured port forwarding etc. as instructed on the forum.

If this is the case, then you can host / join games without problem. However, its OTHER PLAYERS who have not configured their connections that are causing you the problem. This is the situation that Noble and I have been posting about for over a week.

The good news:
Hopefully more players like you will setup their connections properly, meaning that failed games become less and less commonplace for all of us.

The bad news:
Until then, we'll have to avoid players who are not set up correctly. It may be the case that the next patch identifies offenders, making it far easier for us to choose players who will ensure that your online game runs smoothly.

javito
1 Dec 2003, 17:20
Unfortunately, i tried to play with bladex, we both have forwarded the correct ports. We did 2 tests:

a) I host and he joined me but we got the famous error

b) He host and i joined him and we could start a game (i don't remember if we could finish it or it crashed during game as usually).

Althought, my router config is good because i also can host games (with people who have or not router/firewall). So, in this case, we both had our router with the correct config but still having problems.

conners
1 Dec 2003, 17:25
I'm online from 7 - 8pm (GMT) tonight.

Look out for me and we can check out your connections, as I am definitely set up correctly.

javito
1 Dec 2003, 17:30
ok, i will be there. thanks for your cooperation

BladeX
1 Dec 2003, 18:18
the problem is gamespy it's a joke! the sooner team17 dumps them the better. that's what needs to be done.

noble
1 Dec 2003, 18:59
guys... remember that after forwarding ports you still need to allow _incoming_ ports thru your firewall too. Could this be the problem in this case?

BladeX
1 Dec 2003, 19:32
guys... remember that after forwarding ports you still need to allow _incoming_ ports thru your firewall too. Could this be the problem in this case?

how do you check if you've done that? i have a d-link dsl 504 4 port adsl router

javito
1 Dec 2003, 19:37
I don't have firewall. I'm only natted.

noble
1 Dec 2003, 19:38
how do you check if you've done that? i have a d-link dsl 504 4 port adsl router


well, firewall is not prolly in that router. It's more likely in your operating system.

I don't have firewall. I'm only natted.

Yes. Your connetion is open - you have been playing with us.

javito
1 Dec 2003, 19:39
you mean XP firewall... yes i've never enabled it

BladeX
1 Dec 2003, 19:44
how do you check if you've done that? i have a d-link dsl 504 4 port adsl router


well, firewall is not prolly in that router. It's more likely in your operating system.

I don't have firewall. I'm only natted.

Yes. Your connetion is open - you have been playing with us.

i'm not running any firewall and the 1 on the router is also disabled. it's gamespy's fault!

noble
1 Dec 2003, 19:49
i'm not running any firewall and the 1 on the router is also disabled. it's gamespy's fault!

Start-->Control Panel-->Network and internet connections-->Network Connections

Under section "LAN or High-Speed internet"
- Select your connection
- Click "change settings of this connection"
- Click advanced tab
- Check that "Internet Connection Firewall" is unchecked.

If this was not the case, come to wormnet and lets test...

conners
1 Dec 2003, 21:01
Sorry I was late - anyone still around to test their connections?

javito
1 Dec 2003, 21:50
I tested my connection with Noble and Red_Wraigh this afternoon. The result was positive. We could start all games we made (we changed the host each time). We also could finish 1 round without be quitted to the main menu. Maybe we were lucky. I'll keep doing test and helping people who has problems to join/host online games. And of course, waiting for the release of the next patch.

Cya

noble
1 Dec 2003, 22:43
I post these one more time, because ppl are still asking what are the correct ports and where to forward them.

From left:
1. Port
2. TCP/UDP
3. IP-address of machine where worms3d is played (replace this with your own private ip!).

5911 TCP 10.0.0.12
5911 UDP 10.0.0.12
6500 UDP 10.0.0.12
13139 UDP 10.0.0.12
27900 UDP 10.0.0.12
28900 TCP 10.0.0.12
29900 TCP 10.0.0.12
29901 TCP 10.0.0.12

If you use firewall, make sure that you allow both incoming and outgoing traffic for these ports too.

nims
1 Dec 2003, 23:11
Hi Guys,

I've played several online games now and I noticed another issue!

Even when all the ports are successfully mapped (and trust me I know how to do this), two natted people cannot create a succesfull game. I did a simple test:
1. Behind nat-create a game.
2. Friend behind nat - joins. (He has successfull mappings).
3. Start the game.
4. Disconnected.

I then resolved it, by reconnecting my modem directly behind my machine. And we tried again. No problems at all.

The weirdes thing with NAT vs NAT is that we were able to play for about 5 mins, but then the game disconnected in game. It looks like the NAT router is not able to follow this weird net code.

Can someone look at the packets and see if they are transmatting our IP's from the internal network to the other side?

noble
1 Dec 2003, 23:35
So you are saying that you both had mapped all 8 ports to static private ip, no firewalls (even default xp firewall) and game did not start?

... And we are speaking about service patch 1 versions, right?

There is change that you or your friend is behind ISP nat - then there is nothing much to do. You can try to contact isp and ask them to open ports, but some can't and some just don't want to. ISP nat is great way to prevent clients from running servers. This is why some use it.

nims
1 Dec 2003, 23:54
So you are saying that you both had mapped all 8 ports to static private ip, no firewalls (even default xp firewall) and game did not start?

... And we are speaking about service patch 1 versions, right?

There is change that you or your friend is behind ISP nat - then there is nothing much to do. You can try to contact isp and ask them to open ports, but some can't and some just don't want to. ISP nat is great way to prevent clients from running servers. This is why some use it.
Yes this is correct. All 8 ports are mapped to static private IP's and no firewalls! The game did start one time, but broke up during playing. The rest it disconnected. And NO there is no ISP nat here. We are both behind Demon, and we know they don't do this. I played succesfully with him when one of us removed NAT and was directly connected to the Internet.

noble
2 Dec 2003, 00:12
I then resolved it, by reconnecting my modem directly behind my machine. And we tried again. No problems at all.


Ok then... what do you mean by this?

1. You have dsl/cable modem with bridged or any other direct connection. It is connected to external router. Now you connected it directly behind your machine.

2. You have dsl/cable modem with nat. It is connected to external hub. Now you connected it directly behind your machine.

3. Something else.


The weirdes thing with NAT vs NAT is that we were able to play for about 5 mins, but then the game disconnected in game. It looks like the NAT router is not able to follow this weird net code.


Yes. However we have tested this so much that we know for sure that 2-4 nat/ics users can play when portforwarding+firewall is setup correctly. Most disconnects in middle of game are related to standard 56k/v90 modem connections. Dsl/Cable users get booted in middle of game really rarely.


Can someone look at the packets and see if they are transmatting our IP's from the internal network to the other side?


Game checks that if private ip <> public ip = you are behind nat. It is not transmitting private ip's (I've checked this).

Wierd problem you have... :/ Hope you don't mind that I am asking these questions. I'm sure that you know what you're talking about, just that this is new issue and I would like to find what causes it.

nims
2 Dec 2003, 00:21
I then resolved it, by reconnecting my modem directly behind my machine. And we tried again. No problems at all.


Ok then... what do you mean by this?

1. You have dsl/cable modem with bridged or any other direct connection. It is connected to external router. Now you connected it directly behind your machine.

2. You have dsl/cable modem with nat. It is connected to external hub. Now you connected it directly behind your machine.

3. Something else.

I mean this. This is my normal network setup:

WinXp->Outpost Firewall->Linux Router (iptables NAT) -> ZyXEL ADSL Modem.

I changed it to this: WinXP->XyXEL ADSL modem.

The adsl modem is an Ethernet modum so I just plugged it in the hub, and disconnected the Linux machine not to cause confusion with DHCP.

I rebooted my XP machine so the ADSL modem gave me my Internet IP.

Got it?




The weirdes thing with NAT vs NAT is that we were able to play for about 5 mins, but then the game disconnected in game. It looks like the NAT router is not able to follow this weird net code.


Yes. However we have tested this so much that we know for sure that 2-4 nat/ics users can play when portforwarding+firewall is setup correctly. Most disconnects in middle of game are related to standard 56k/v90 modem connections. Dsl/Cable users get booted in middle of game really rarely.


We have both more than 1mbit ADSL connection, so this is definatly not the problem.



Can someone look at the packets and see if they are transmatting our IP's from the internal network to the other side?


Game checks that if private ip <> public ip = you are behind nat. It is not transmitting private ip's (I've checked this).

Wierd problem you have... :/ Hope you don't mind that I am asking these questions. I'm sure that you know what you're talking about, just that this is new issue and I would like to find what causes it.
I dont mind you asking, please ask what you need to know, coz I also find this very weird.

p.s. note that we could successfully played when I passed the linux router. But it is weird because I normally don't have any problems at all (when the other side is configured correctly).

conners
2 Dec 2003, 00:24
Evening guys.

Not sure if this is relevant, but I have noticed that occasional problems are caused by applications such as MSN Messenger running in the background.

Do either of you have this (or any similar programmes) running whilst you play Worms Nims?

noble
2 Dec 2003, 00:39
WinXp->Outpost Firewall->Linux Router (iptables NAT) -> ZyXEL ADSL Modem.

I changed it to this: WinXP->XyXEL ADSL modem.


Yea. I've familiar with everyting else, but that outpost firewall.

I used linux+iptables before to route my lan to internet. Took me about 6 months to figure out, that celeron 450@100 was not fast enough for some online games and for full speed data transfer. There was several other services (mysql, samba, apache..) running too tho... I had 2 ethernet cards. Other was connected to dsl box, other to lan hub. Nat was between these 2.

(not fast enough = it had random spikes and iptables routed around ~1024 kbits/sec)

Now I've enabled nat in dsl box, forwarded service ports to linux and all computers connect to dsl box directly thru switch. Ping times are better and now I get full dl speed with 2 meg connection. Ip tables act as firewall for linux now. Worms3d ports are forwarded directly from dsl box to windows computer.

This was my problem, dunno if it helps you.


p.s. note that we could successfully played when I passed the linux router. But it is weird because I normally don't have any problems at all (when the other side is configured correctly).

So this confirms that outpost firewall is configured correctly.

... and any word I said doesn't explain why you are getting "we were disconnected from a remote machine"-error. That still remains as a mystery :/

All I can say is that if you host with forwarded nat, he can join as client with forwarded nat and game starts - his client is configured correctly.

If he hosts with forwarded nat, you can join as client with forwarded nat and game starts - your clients is configured correctly.

If game suddenly quits to wormnet chat and it happends when host doesn't quit game... well who knows... this is mystery to all. Facts are that this happends mostly to modem users. Conclusion would be that game code doesn't have any recovery functions, but.. Well.. I'm not going to worry about this before I see what next patch fixes.

BladeX
2 Dec 2003, 05:20
the problem is 90% of peeps havn't configged their firewall or opened their ports. i reccomend that in the next patch it should be able to detect if they have or not. if they havn't they shouldn't even be allowed to join your game. in other words your game would appear red to them but white to peeps who have ports open and no firewall etc.

Run
2 Dec 2003, 09:15
Good grief. I don't even know what a port is. Whenever someone mentions it i picture a hole in the back of my computer.

Supposing i have just switched my Windows XP Home computer on. I would be most grateful if someone could walk me through every single click i need to make to do whatever it is i need to do to stop Worms 3D crashing.

I'm perfectly happy to go ahead and make the changes, instead of wait for a patch to do it for me, but I just don't have the slightest clue how to.

I have AOL 7.0 on a 56k connection, if that's anything important.

conners
2 Dec 2003, 09:37
Good grief. I don't even know what a port is. Whenever someone mentions it i picture a hole in the back of my computer.

That's almost exactly what they are! Ports are virtual access "slots" for sending information to and from your PC to the internet.


I'm perfectly happy to go ahead and make the changes, instead of wait for a patch to do it for me, but I just don't have the slightest clue how to.

You'l find a setp-by-step Windows XP firewall setup guide here (http://forum.team17.co.uk/showthread.php?s=&threadid=13482)

The firewall is the software used to open / close the ports you need. I am assuming that you connect directly to the internet (in other words - no Router etc.)

Follow Cowlibob's instructions and let us know how you got on

Good luck ;)

BladeX
2 Dec 2003, 09:57
if you have 56k you don't really have to worry you shouldn't have any firewalls etc unless your running software. the problems are mostly to do with peeps who have adsl.

Madmaxquinn
2 Dec 2003, 10:41
I totally disagree, I work on PCs day in day out that have been affected by hackers or viruses because they on't have the adaquate protection. It is like saying I won't wear a seat belt when driving at 10 MPH as I'm less likely to be hit by a lorry. Inaccurate and not a particularly good view on Internet & network security IMO

Run
2 Dec 2003, 20:22
cvncvnmdxbxbn

BladeX
3 Dec 2003, 14:22
I'm avoiding playing online for now until either:

A. everyone or at least 50% of peeps has opened their ports
B. a patch is made to stop peeps from joining your games who have NOT opened their ports
C. team17 gets rid of gamespy
D. the server will let anyone play you if they have opened their ports or not
E. a super netwrok is created that lets everyone play in peace and harmony....well maybe not LOL

:cool: :eek:

javito
3 Dec 2003, 16:15
5 weeks since I bought the game and still couldn't play 2 full consecutive online rounds. This is a little bit sad :(
I'm gonna play Need for Speed Underground for a while.

Nuggs
3 Dec 2003, 18:04
All good information.

I have forwarded ports, and can play against my bruv, who has a software firewall, also ports forwarded, and either of us can host, or join. Great Stuff.

However, get on the WormNet with other users and I can't seem to host for toffee, or join other people's games who insist that all ports are forwarded.

Is there any utility anywhere that will allow people to test port forwarding, without having to go into worms and creating havoc in order to test? Might be useful.

Cheers

noble
3 Dec 2003, 20:39
Yep... we need that patch where nat/ics users with port forwarding can force game to listening more = clients connect to host. (Currently in above case host connects allways to clients I think).

Hosting is pretty impossible. I may be able to start 1-2 games/night, but having to retry 5-15 times for that.. enough for me too.

Maybe I'll just try to find a reliable host and play on his server.

... or maybe I just insert worms into df0: and start retro weekend...

BladeX
3 Dec 2003, 21:03
I'm hoping selection B will be done. : a patch is made to stop peeps from joining your games who have NOT opened their ports

noble
3 Dec 2003, 21:30
I'm hoping selection B will be done. : a patch is made to stop peeps from joining your games who have NOT opened their ports



Yep... we need that patch where nat/ics users with port forwarding can force game to listening more = clients connect to host. (Currently in above case host connects allways to clients I think).


After this it would not matter if they join or not. Anyone could play on our forwarded servers w/o port forwarding too.

nims
3 Dec 2003, 22:03
Why don't they hire a good netcode developer? Every other game that is on the shelf today seem to work properly? This is the first time a game is so bad coded.

PhilC
4 Dec 2003, 16:34
We have Battlefield 1942 working well behind firewall, so w bought worms3d just for the web gaming. However we couldn't find any configurations or any patches to make a difference to Worms3d. It just does not work.

I have better things to do with my spare time - and as a IT manager my kid expects me to be able to this stuff and I usually can, but not this time

I got fed up being the beta-tester, so we took it back and got a refund from the shop - perhaps if more people did this companies would ensure that products were tested in the real world.

This really was not of merchantable quality.

Madmaxquinn
4 Dec 2003, 17:29
We have Battlefield 1942 working well behind firewall, so w bought worms3d just for the web gaming. However we couldn't find any configurations or any patches to make a difference to Worms3d. It just does not work.

Incorrect. It does work. I'm behind a firewall and I got it working first time. It doesn't work for you

I have better things to do with my spare time - and as a IT manager my kid expects me to be able to this stuff and I usually can, but not this time

You of all people should know better. You kid may expect it of you but are you up to it. You said it yourself you are an IT manager. This doesn't mean to say that you should be able to get a game working from behind a firewall because of your job status.

I got fed up being the beta-tester, so we took it back and got a refund from the shop - perhaps if more people did this companies would ensure that products were tested in the real world.

It is beta tester as you so badly put it who help drive the games industry forward. If you justgive up hope how can you expect anything to ever work? Please refer to statement above about your job title (i.e. you should know better). It is a shame you took the game back. You are missing out on one of the best titles 2003 has seen.

This really was not of merchantable quality.
I disagree, but I think you should let the gaming community and the shop sales answer whether or not Worms 3D is of merchantable quality

clarksy
5 Dec 2003, 09:52
Problem here is, and im sorry for repeating myself, people need to know too much about networking, P2P, dedicated servers, firewalls and routers to be able to understand why worms 3d runs the way it does and why worms 3d has the online issues it does.


People like Noble and Conners and a few others are pushing to help us all get a better online experience, they are nothing to do with T17 but they give up their own time to talk people through how to set up their firewalls, routers, ports, NATS etc. I'd like to say thanks to these guys, your helping lots of people out.

Your providing a better level of support than T17 at the moment. But then T17 can't really take responsibility for telling you how to confiure your pc as the run the risk of being held accountable for anything that goes wrong.


All that said, I have my ports setup and I still cant play online. We've had no news from the developers on what is being done to fix this problem. I've had Worms since the day it was released and have finished just one online game, which quit on the 2nd round.

I'm an unhappy customer, that feels like their shouting at a brick wall!

Whats going on with online play?

conners
5 Dec 2003, 10:03
Hi Clarksy

I'll keep my eyes open for you online - we can setup some test games to try and figure out why you're not connecting properly. I'm sure there's a logical explanation / solution for 99.9% of all connection issues.

I assume your online name is also Clarksy?

Cheers

BladeX
5 Dec 2003, 11:37
i really hope they fix all this crap in a patch. i'm getting bored blowing myself up in a match against myself offline LOL :p

clarksy
5 Dec 2003, 14:13
Hi Clarksy

I'll keep my eyes open for you online - we can setup some test games to try and figure out why you're not connecting properly. I'm sure there's a logical explanation / solution for 99.9% of all connection issues.

I assume your online name is also Clarksy?

Cheers

I'm set up with my ports but testing would be good - even if its to play more than one game.

I'm trying to argue the point of people that wont participate in this thread because they dont know what were talking about or are worried about flaming. I've noticed that another thread has started about NAT's for those that dont know what they are so i may just stop voicing my concerns here now.

Maybe a poll of who knows what would be good.

And yes, Clarksy is my online name.

Lectrix
8 Dec 2003, 19:42
Even i have to admit, this is a really bad system for online play, i have barely seen another online game have this kind of trouble.

Noble and the others are doing a good job with support, but its just not enough for some... imagine a really young worm player who's say 9-10 years old, how is this meant to help them. (When i was 9, we were learning how to use the basic office applications, not learning network and internet security).

I fully agree with clarksy's posts on this one.

Even i have a HND in computing, but we didnt cover all about network ports and internet packets in this much depth.

I understand that it isn't Team 17's fault, its obvious that the team couldn't afford a mass networked system like Battle.net.
The game itself is fantatsic, very pleased with it, but the online section is the real killer for it :(

BladeX
8 Dec 2003, 20:50
Even i have to admit, this is a really bad system for online play, i have barely seen another online game have this kind of trouble.

:(

barely? there are NO other games that have these problems when playing online! worms 3d certainly is unique for 1 thing :p

Madmaxquinn
8 Dec 2003, 22:14
Even i have to admit, this is a really bad system for online play, i have barely seen another online game have this kind of trouble.

I have.

Noble and the others are doing a good job with support, but its just not enough for some... imagine a really young worm player who's say 9-10 years old, how is this meant to help them.

I'd say the 9 year old didn't install the firewall. And if they did then it is their responsability to make it work for them. The whole point of a firewall is to protect your network. It is your responsability to drill holes through it to allow applications to work. If applications could drill holes through firewalls they would be bypassing the the security you've set in place. Kinda defeats the object of having a firewall in the first place.

Fedorov
8 Dec 2003, 22:16
Completely agree with our IT manager posting, it shouldn't be this much trouble to get a game working for your kids.

I play NHL200x online, Medal of Honor, Call of Duty.... NEVER do I or any friends get these kind of issues with a game apart from Worms3D.

It's about time some people stopped defending this game so much and looked at the REAL world...

Fedorov.

BladeX
8 Dec 2003, 23:00
there's a simple solution to all of this

team17 needs to: GET RID OF GAMESPY!

Lectrix
9 Dec 2003, 00:17
You really don't like Gamespy do you :D

BladeX
9 Dec 2003, 03:01
You really don't like Gamespy do you :D

cos it's the only games server in the world that won't work behind firewalls and nats! :p

noble
9 Dec 2003, 03:37
While waiting next patch, this seems to be only way.

This is reference list for port forwarded hosts.

If your name is on the list and it's not in 1st or 2nd class, you can:
a) Just ignore it and do nothing.
b) Check if there is something wrong with your connection.

If your name isn't on the list and you want it there, try to find me in game and ask for 1on1 match hosted by me.

http://forum.team17.co.uk/showthread.php?s=&postid=195027#post195027

Madmaxquinn
9 Dec 2003, 10:18
Completely agree with our IT manager posting, it shouldn't be this much trouble to get a game working for your kids.

I play NHL200x online, Medal of Honor, Call of Duty.... NEVER do I or any friends get these kind of issues with a game apart from Worms3D.

It's about time some people stopped defending this game so much and looked at the REAL world...

Fedorov.

Don't talk about MOH:AA, it had problems with AOL and a whole load of other issues. Don't get me wrong it was a great single player game, but its network issues were just as bad as worms.

Talking about the real world. In the real world it is up to administrators to dal with firewall issues not software developers. If you are a home user YOU are the administrator. If you don't now how to get your games working with YOUR firewall based on the information provided by the software publishers it is YOUR responsibility to get someone to help you, not theirs.

You really don't like Gamespy do you :D

cos it's the only games server in the world that won't work behind firewalls and nats! :p

I think there is plenty of evidence suggesting the opposite...

wormaddict
9 Dec 2003, 11:34
we tried to play on LAN:
- meens, we do not have NAT or Masquerading.
- meens, between the wks's are no firewalls,
- meens, we're on the same ip segment:

a) we find each other
b) one is host, the other client (2 players game)
c) we can start the game
d) one is playing and sees the right situation.
e) the other one watches playing, but it seems the other worm is looking anywhere
f) after the first round the connection breaks.

lan
100mbps
hardware 100% ok
correct configured w2k clients on a domain controller
all ports between the clients are open.
:mad:

noble
9 Dec 2003, 12:28
d) one is playing and sees the right situation.
e) the other one watches playing, but it seems the other worm is looking anywhere
f) after the first round the connection breaks.


d & e:

yes... this is "standard lag".

f:

- Do you mean after first turns (after both players have played 1 turn) or end of game 1?

- How does it break?
a) Both quit to main? In what point?
b) Can't light bulb?
c) Client drops when game ends, but host stays and is visible in round 2 pregame setup.
d) Something else.

wormaddict
10 Dec 2003, 11:51
the game breaks after the first shot:
in this moment, when the players change, one player gets black screen, the other gets the normal enviroment, but cannot play (he waits for the turn of the second player.

d&e:
*a* shoots in direction north and
*b* sees it as *a* would shoot west...

noble
10 Dec 2003, 18:42
the game breaks after the first shot:
in this moment, when the players change, one player gets black screen, the other gets the normal enviroment, but cannot play (he waits for the turn of the second player.


Ok...

If you're saying:
Game ends when other clients turn starts. This happends right after game starts (if that other client has turn first) or when you have played your turn and other client turn starts.

If this is the case, then there is problem in that machine, what listens the packets.

If host thinks that it's behind router it will allways connect, so in this case client had the problem.

If host thinks that it's not behind router it will listen, so in this case host had the problem.

The problem most likely is (we figured this out couple days ago) that some packets to certain port are blocked. Most likely to 5911 tcp or 5911 udp (both need to be open).

Tracing
- Enable firewall logging. Check if some packets are blocked or missing.

Fix
- Check firewall config. All 8 ports should be open for incoming traffic. Port 6667 is not included in these.
- Recheck that 5911 tcp and udp ports are open.
- If connection is routed, recheck that above ports are forwarded in there too.
- If you think that you aren't using software/hardware firewall, remember that windowsXP has built-in firewall and it's turned on by default.

Details
- This information applies only to service patch 1 versions.
- This is not a random issue. It will repeat as long same person hosts and same person joins - until ports are fixed.
- In wormnet may apply to some BT internet connections (possible isp firewall, blocking router)

Fedorov
11 Dec 2003, 09:17
Don't talk about MOH:AA, it had problems with AOL and a whole load of other issues. Don't get me wrong it was a great single player game, but its network issues were just as bad as worms.

Talking about the real world. In the real world it is up to administrators to dal with firewall issues not software developers. If you are a home user YOU are the administrator. If you don't now how to get your games working with YOUR firewall based on the information provided by the software publishers it is YOUR responsibility to get someone to help you, not theirs.

MOH:AA may have had "problems" for some people but considering how long I've been in that community, the MAJORITY of players just trust MOH:AA with their firewall and it just works, no messing with ports, no game sync issues etc etc...

REAL world??? The "average" home user that walks into a shop and buys Worms3D ain't got a clue how to do most of this firewall configuration, nor should it be a requirement. If everyone you know can do all of this then you really need to get out more and see real home users - you know the ones who don't even know how to update their virus definitions and have their machine crawling to a halt due to trojans/spyware :)

Don't mean to have a go at you but to come out and expect home-users to "know" how to configure their firewalls is a joke.

Anyway, glad to see more new patch information, so here's hoping that I might eventually get to play against some of my old WWP friends who still can't get this working online.

Fedorov.

Madmaxquinn
11 Dec 2003, 10:30
REAL world??? The "average" home user that walks into a shop and buys Worms3D ain't got a clue how to do most of this firewall configuration, nor should it be a requirement. If everyone you know can do all of this then you really need to get out more and see real home users - you know the ones who don't even know how to update their virus definitions and have their machine crawling to a halt due to trojans/spyware :)

Don't mean to have a go at you but to come out and expect home-users to "know" how to configure their firewalls is a joke.



I deal with on a daily basis with people who don't know how to change or set-up their firewall configuration. What I'm saying is if they have got a firewall it is their responsability to get it working for them, not software developers. If you've got a firewall and don't know how to configure it you find someone who can, but you can't expect T17 or any other software developer to do this for you. It is absurd. Do you know how many different firewalls are out there?

Fedorov
11 Dec 2003, 13:22
I mostly agree :)

My main point being I've never seen a game so awkward to get running online, hopefully the next patch(s) will cure most of it.

You give almost any other online capable game to the people I know out there and they'll manage to get online even with their very basic knowledge of their firewalls - Worms3D is currently in a different league.

Let's compare notes once the next patch(s) is out ;)

Fedorov.

Wormphobia
11 Dec 2003, 13:38
Hi
I got a serious problem:
As I try to enter the wormnet lobby, Worms always gives me the "User name incorrect"-Error. I am close to give up. I tried every name I could imagine like "askdfg44l5bjdjgfdsjfd" or "aaa" or "Agent Dennis the greatest Worm ever!". NOTHING works with this DAMN Version!
please help!

wormaddict
12 Dec 2003, 15:46
> If this is the case, then there is problem in that machine, what listens the packets.

definitly no:
it's always this machine, to wich the round turns. it's not depended on a special machine.

> If host thinks that it's behind router > it will allways connect, so in this case > client had the problem.

there's no router or firewall between! it's a lan game.

> The problem most likely is (we figured this out couple days ago) that > some packets to certain port are blocked.
> Most likely to 5911 tcp or 5911 udp (both need to be open).

definitly all ports are open.

> Fix
> - Check firewall config. All 8 ports >should be open for incoming traffic. Port 6667 is not included in these.
> - Recheck that 5911 tcp and udp ports are open.
> - If connection is routed, recheck that above ports are forwarded in there too.
> - If you think that you aren't using software/hardware firewall, remember > that windowsXP has built-in firewall and it's turned on by default.

we're using w2k clients without any firewall. the security system in our company (from which we're system administrators) is placed outside the gaming section.

> Details
> - This information applies only to service patch 1 versions.

is already installed...

> - This is not a random issue. It will always happen. always the person who's next is kicked out.

> - In wormnet may apply to some BT internet connections (possible isp firewall, blocking router)

we're using LAN!!! game...

noble
12 Dec 2003, 17:11
>
we're using LAN!!! game...

Ok you made your point (!!!) .)

So I can't think any reason why it doesn't work then. I would check that network cards are in half duplex mode (at least to see if that helps, but dunno - maybe someone else can answer this).

If game goes out of sync, it exits. Cowlibob said in one other thread, that there will be some "fix" to this in future.

Madmaxquinn
12 Dec 2003, 17:17
> - If you think that you aren't using software/hardware firewall, remember > that windowsXP has built-in firewall and it's turned on by default.


I've build enough PCs running XP to know that XP firewall is OFF by Default. It is enabled when you run ICW or any of the crappy in-built networking wizards. Also, something many people don't know is that XP firewall should be switched off if you have ANY other type of firewall running on your system or network, whether it be a software firewall or a hardware firewall.

MMQ

noble
12 Dec 2003, 17:22
> - If you think that you aren't using software/hardware firewall, remember > that windowsXP has built-in firewall and it's turned on by default.


I've build enough PCs running XP to know that XP firewall is OFF by Default. It is enabled when you run ICW or any of the crappy in-built networking wizards.

Btw - I said that, not wormaddict, so don't blame him :)

You may be correct - I just had feeling, that when you add network device like ethernet card, it has firewall on by default, but it's not then.

Also, something many people don't know is that XP firewall should be switched off if you have ANY other type of firewall running on your system or network, whether it be a software firewall or a hardware firewall.


So you are saying that if you have harware firewall between internet and lan, it's safe to leave whole lan w/o any firewalls ?

God... hackers love your networks :P Hopefully you don't have any wireless traffic in there .)

...but you're right - in normal home use this is true, but I wouldn't leave any corporate networks like that.

Madmaxquinn
12 Dec 2003, 20:00
> - If you think that you aren't using software/hardware firewall, remember > that windowsXP has built-in firewall and it's turned on by default.


I've build enough PCs running XP to know that XP firewall is OFF by Default. It is enabled when you run ICW or any of the crappy in-built networking wizards.

Btw - I said that, not wormaddict, so don't blame him :)

You may be correct - I just had feeling, that when you add network device like ethernet card, it has firewall on by default, but it's not then.

Sorry, it was because of the way he quoted. I wasn't blaming, but making a small point ;)


Also, something many people don't know is that XP firewall should be switched off if you have ANY other type of firewall running on your system or network, whether it be a software firewall or a hardware firewall.


So you are saying that if you have harware firewall between internet and lan, it's safe to leave whole lan w/o any firewalls ?

In essence, yes. If your firewall and Internal Security is set-up correctly this is the case. On a scale from 1 to 10, XP firewall rates a -1. It causes many problems when working against other firewalls. If correctly configure (almost impossible to do, compared to other leading firewalls) then sure, you can have it on.


God... hackers love your networks :P Hopefully you don't have any wireless traffic in there .)

Thats what WEP is for...

...but you're right - in normal home use this is true, but I wouldn't leave any corporate networks like that.

I haven't has a single hit on my home firewall in over 8 weeks. (It) Must be doing a good job...

Coorporate networks are more complex and so are their requirements. But I thought the whole issue here was about home users not being able to run Worms 3D online out-of-the-box (with firewalls/nat)?

wormaddict
13 Dec 2003, 15:43
the whole network is running fine...
100mbps full duplex without any error.
( in the last time there went 48 million packets over this network without any error!

maybe its a problem if there's worms amargeddon (beta vers. for 2k/xp) *and* worms 3d on the same wks?

Papa Lazru
15 Dec 2003, 02:31
Hi
I got a serious problem:
As I try to enter the wormnet lobby, Worms always gives me the "User name incorrect"-Error. I am close to give up. I tried every name I could imagine like "askdfg44l5bjdjgfdsjfd" or "aaa" or "Agent Dennis the greatest Worm ever!". NOTHING works with this DAMN Version!
please help! Have you created a GameSpy Id?
You need to have entered your correct user Name, email address and password.
If you've registered with GameSpy Arcade (http://www.gamespyarcade.com/register) before then you can use that user Id, email address and password.
If you haven't got one, use the + symbol on the lobby login or the link I've included on the line above.
HTH :)

TheWormGod
16 Dec 2003, 11:32
I almost never can't play online because im behind a router.
I don't know what all that port and tcp stuff are... (im a "dum computer user") And Iv'e played other online games
such as "gunbound" and i had no problem hosting and playing even though im behind a router... So why can't T17 and gamespy make it easyer to host games? Plz help me peopole:(
(sorry about the spelling problems I have):-/

noble
16 Dec 2003, 12:13
So why can't T17 and gamespy make it easyer to host games? Plz help me peopole:(
(sorry about the spelling problems I have):-/

After next patch you should be able to host those clients, who are not behind firewall/natted router.

Thats the best t17 can do - the internet works that way :/

Meanwhile... you can learn more about nat/ics by reading these.

http://www.homenethelp.com/web/explain/about-NAT.asp
http://www.homenethelp.com/web/explain/port-forwarding-dmz.asp
http://www.homenethelp.com/web/howto/game-behind-router.asp

clarksy
17 Dec 2003, 15:15
I almost never can't play online because im behind a router.
I don't know what all that port and tcp stuff are... (im a "dum computer user") And Iv'e played other online games
such as "gunbound" and i had no problem hosting and playing even though im behind a router... So why can't T17 and gamespy make it easyer to host games? Plz help me peopole:(
(sorry about the spelling problems I have):-/

Your arguement is shared by many people. Because you use your pc for playing games you don't much care how networks function, what ports are etc. I'm afraid that currently you are expected to know what your doing and fix it yourself - frankly i think thats absurd just to play a game.

I've been arguing this point for weeks now - but it seems my voice is falling on def ears. In T17's defense, they have confirmed and are addressing these issues but its already been two months since the game was released, and they have stated that the fix isnt going to be a short term thing so who knows when you will be able to play online.

Luckily people are around to help out if you fancy reconfiguring your firewall / router. This will sort you out but if you play with someone else whos not configured you will suffer the same problems anyway.

riclowe
24 Dec 2003, 19:46
I hav bin on the receivin end of those "we were disconnected.." messages all too often and i apologize for spoilin ppls fun
The problem is, i hav tried to open ports, but windows xp and my connection are against me. I hav no idea how to open the required ports and I hav bin trying since b4 i bought W3D.
It sux that i cant play W3D properly.
Dus ne1 no exactly how 2 open the ports?

quote:
> Fix
> - Check firewall config. All 8 ports >should be open for incoming traffic. Port 6667 is not included in these.
> - Recheck that 5911 tcp and udp ports are open.

like i sed: how?

2coasts
27 Dec 2003, 17:22
This sux.... I usually host games that I play in and they only work about 50% of the time (the rest of the time "disconnected from remote machine" appears), this started after I got a new hub a few days ago, a Linksys one that has wireless capabilities (tho my comp isnt wirelessly connected)...

I'm not gonna go messing around with my port settings, they need to release a program or patch or something that will do it automatically... it is completely unacceptable to charge 50 bucks for a game and not supply the tools to make it work...

noble
27 Dec 2003, 21:02
This sux.... I usually host games that I play in and they only work about 50% of the time (the rest of the time "disconnected from remote machine" appears), this started after I got a new hub a few days ago, a Linksys one that has wireless capabilities (tho my comp isnt wirelessly connected)...

I'm not gonna go messing around with my port settings, they need to release a program or patch or something that will do it automatically... it is completely unacceptable to charge 50 bucks for a game and not supply the tools to make it work...

It's completely unacceptable to charge xx$ for new hub, without providing the info about limitations it may have.

If you want to blame some1, blame the guy who sold it to you.

2coasts
27 Dec 2003, 21:11
It wasnt my choice to get it, it was completely out of my power, but I don't think it is the fault of the hub, my connection is obviously configured fine since i can play some of the time, its just that everyone else has screwed up their connections.

OldSkoolCrazy
3 Jan 2004, 06:06
I tried fixing it but nothing. Here's the details:

I have PC-cillin2003 with a firewall and I have a wireless conection via a router.

This is what happened before I tried fixing it.

I would enter the password and click the check mark. It froze for a few seconds and then did nothing, it just didn't bring me anywhere. So I clicked the check mark again and then a message came saying, "Could not connect to GameSpy Server".

So this is what I did to fix it:

This comes from this thread: http://forum.team17.co.uk/showthread.php?threadid=13482

"
code ::
--------------------------------------------------------------------------------

Rule Type Port
====================================
Worms3D Ingame TCP 5911
Worms3D Frontend UDP 5911
GS IRC TCP 6667
GS Search TCP 29901
GS Ping UDP 13139
GS List TCP 28900
GS Incoming UDP 6500
GS HeartBeat UDP 27900
GS Connection TCP 29900
--------------------------------------------------------------------------------

For Windows XP Internet connection firewall, create each rule as follows


code ::
--------------------------------------------------------------------------------

1.Disconnect from the internet
2.open control pannel
3.open network connections
4.select your connection and right mouse button and properties
5.Ensure that Internet Connection Firewall IS checked.
6. Click on 'Settings' button at bottom of dialogue.
7. For each above rule:
a.Click 'Add'
b.Enter a description of the rule
(eg 'Worms3D Ingame').
c.Enter the machine name or
127.0.0.1 as the name or IP address.
d.Enter the internal and external
ports as above (both the same)
e.Make sure the correct type of
service is selected (TCP or UDP).
f.Hit OK.
8. Accept all the rules, by pressing OK.
9. Close the connection properties by hitting OK.--------------------------------------------------------------------------------"

Then I went into PC-cillin and went to my firewall settings and changed the security level to low to allow both incoming and outgoing traffic. (I did this based on this:

"Q. Are you behind a Firewall?
A. Allow Worms3D to communicate to the internet in both direction (incoming and outgoing). Your firewall software should show you how to do this. "


The result of doing all this is the exact same as what happened before I tried fixing the problem.

Could someone please help.

-Thanks

Gunsnroses
21 Jan 2004, 21:13
First: i'm behind a firewall, and so far as i know i haven 't forwarded my ports. Still i can join games online, and sometimes even host.

But anyway, now my quetion.
Maybe this has been asked before, but here it is:
When I play online, the game sometimes suddenly quits to the main menu. No error, or something. It just quits.
Is this something which I can solve, or is it something the next (i 'm looking forward to it) patch?

noble
17 Feb 2004, 06:00
You need to wait for patch / try to play with people who have reliable connection to your computer.

http://forum.team17.co.uk/showthread.php?s=&threadid=15108

BladeX
12 Mar 2004, 16:41
3. IP-address of machine where worms3d is played (replace this with your own private ip!).

how do i find out what my own private IP is??

knightmare
21 Mar 2004, 10:46
You need to wait for patch / try to play with people who have reliable connection to your computer.

http://forum.team17.co.uk/showthread.php?s=&threadid=15108


Hi noble,

Im going to have to disagree with you on that. I have no FRIGGIN ROUTER/FIREWALL/ADSL/ ... NOTHING! To make sure there was nothing I only tied the 2 PCs via cross CAT5s .... Yet, STILL mid-game it goes back to menu saying, "Invalid Timestamp" ON A FRIGGIN LAN GAME!!!! I have tried EVERYTHING that has been offered here with no result!

So... No it's not a matter of reliable internet, its a matter of upgrading to 1073. This started happening only AFTER I updated. I wish there was a way to downgrade to 1053 or summit!

Wishmaster
21 Mar 2004, 13:54
im not sure but the error is one that replaces the game actualyl quitting. Instead of the game quitting you now get an invalid timestamp error. This at least lets you know what the problem was.

Afaik the problem remains the same, the patch allows you to know what the problem is and also provides a way of replaying the round.

Eso Rimmer
1 May 2004, 16:34
I'm connected to internet over 100Mb LAN (64/128kb/s by ISP), I have public IP and I have no problem to host/join games except Worms 3D. I have no firewall to. When I play worms 3d (it's no matter if I host or join a game) I have connection lost very often in the middle of the game. It's my problem??? I have no problems with another games like UT2004 etc.

ambro
2 Jan 2005, 10:20
If anyone has multiple network cards installed on his system and is having in-game network errors, try using different cards for your LAN/broadband modem. In my case, only the second one works, and I have no idea why.

nkitson
10 Apr 2005, 00:42
For port forwarding issues, if your ip router supports UPnP (many does), it's possible to use UPnP to assign a temporary port forwarding. So it's not completely hopeless. I've written a tool to do this, but it works only on Windows XP.


Hi - can you share your tool? I've got a linksys router which is giving me a problem with hosting games and I'm hoping your tool will help me sort it out. (Yes, I'm using WinXP)

Thanks,
Nick

MrBunsy
10 Apr 2005, 15:02
I don't think he's around anymore, so he might not reply. What's wrong with port forwarding? On a linksys its under the 'aplications and gaming' tab. So long as your internal IP is static, you shouldn't have any problems.

blitzkrieg
17 May 2005, 18:03
I can't even start the game with the 1073 on!!! PLS give me some links for a crack for 1073. i couldn't find any...

ramirobr
7 Jun 2005, 18:19
When I join a game, and I choose my team, a message says something like ''there´s no reply from host''.
what can i do? if i download the patch i cant' play...

Krazy_92
8 Jun 2005, 05:24
When I join a game, and I choose my team, a message says something like ''there´s no reply from host''.
what can i do? if i download the patch i cant' play...
You need the worms service pack 2 patch (v1073) (YOU HAVE THE 1003) With 1003 you can only play with players who have 1003 too You cant join people who have Service Patch 1 or Service Patch 2

You can download it in www.worms3d.com

CrazyCurdy
12 Mar 2006, 18:55
When ever I try and connect to somone it says somthing about TC Port 5911 being blocked. Please help me correct this problem (and in english please)!

alejo03
9 Aug 2006, 20:01
when i try to play in a online game and try to select a team a message appear and say that the host has to answer my petition or something like that what can i do?

Morgoth
1 Dec 2007, 19:47
I think all of the service pack mirrors are corrupt. Please do something about it .

MrBunsy
1 Dec 2007, 20:44
I doubt they're all corrupt, it would most likely be your installation or connection.

bonz
3 Dec 2007, 16:15
I think all of the service pack mirrors are corrupt. Please do something about it .
The Dream17 mirror has moved:
http://www.dream17.info/softography.php?id=45&s=downloads

slm
26 Jul 2011, 14:29
I WOULD ASK THAT EVERYONE WITH CONNECTION PROBLEMS PLEASE READ THIS!!

Why?

1. The information contained here WILL improve your online experience.
2. These are improvements that you can make RIGHT NOW. And nearly all of us can do it.
3. The people conducting these tests are players. We don't work for T17 - we just want to play. AND WE CAN ALL HELP.

Noble, tml and I conducted several tests last night to see if we could work out why disconnections kept happening. Our results were very positive, and its all linked to the way that people configure their internet connections.

quoted :: noble
--------------------------------------------------------------------------------

It seems that wormnet works better than any of us think. Fact is that most problems are still related to client configurations.

If you can't host a game, YOU are causing connection problems (like "we were disconnected from...") to correctly configured natted hosts when YOU try to join their game.

So... PLEASE fix your connections so, that you can host a game too.
--------------------------------------------------------------------------------

THIS IS A FACT. It may come as a surprise to many of you, but in nearly every case where a disconnection occurs, the problem is caused by incorrectly configured players, not the Software.

I'd ask you all to note the following scenarios and check whether any apply to you. If you don't know which scenario affects you, try to find out (check documentation or post on Forum.)

First thing would be to figure out your connection type...

Q. Are you behind NAT? (Network Address Translator)
info: NAT allows a single device, such as a router, to act as an agent between the Internet (or "public network") and a local (or "private") network.
A. If you are behind a NAT, you MUST forward at least the following ports - 5911 udp, 5911 tcp, 13139 udp (although, to be safe, I would open all 8 ports as instructed in the Firewall sticky on the Forum).
Forward them to the Internal IP address of your machine (usually something like 192.168.0.2) If you don't know your IP address, post and I'll show you how to check it.

Q. Is your internet connection shared to more than 1 computer?
info: This can be done via a router (in which case, see above)or through Internet Connection Services (ICS).
A. Ensure that the computer which has the physical internet connection (ICS "Host") is correctly configured, and is forwarding the necesary ports to the ICS "client"

Q. Are you behind a Firewall?
A. Allow Worms3D to communicate to the internet in both direction (incoming and outgoing). Your firewall software should show you how to do this.

If you've done all the above correctly, YOU SHOULD HAVE NO MORE PROBLEMS. So if a game disconnects, you know its not your fault, but that of one of the other Wormers - So send them to this post!!
I will be online regularly, so if anyone would like to test their connections, message me and I'll be happy to help.

Good luck guys - and as Noble said, "NOW IT'S OUR TURN" to make this work.

T17 - I think a sticky with more detailed info on helping people configure correctly (for various scenarios) would be useful. I'd also be interested to hear your thoughts on our initiative.



will i can't play online game whatever i think my problem is being behind a Firewall , so i don't know what to do and how ?